Privacy Policy

1. Data Controller The website Vita Schagen | Contemporary Oil Paintings & Fine Art is owned and operated by Svetlana Schagen Art located in The Netherlands. Svetlana Schagen Art is the "Data Controller" of your personal data responsible for how your information is handled.

2. Personal Data We Collect We collect two types of information:

Information You Provide (Order Data): When you make a purchase or attempt to make a purchase, we collect the personal information necessary to fulfill the contract: Name, Billing Address, Shipping Address, Email Address, and Phone Number (for shipping purposes).

Information Collected Automatically (Device Data): When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We use this to screen for potential risk and fraud (in particular, your IP address) and to improve our site.

3. Payment Information (Important) We do not see, collect, or store your full credit card details. All payment transactions are processed securely by third-party payment providers (e.g., Stripe, PayPal). We only receive a notification that the payment has been completed to link it to your order.

4. Why We Process Your Data We process your information for the following reasons:

Order Fulfillment: To ship your artwork, provide invoices, and communicate with you.

Legal Compliance: To comply with Dutch tax regulations (Belastingdienst).

Security: To protect our website from fraud and abuse.

5. Data Sharing & International Transfer We do not sell your data. We share it only with essential service providers:

Shipping: PostNL, DHL, UPS (to deliver your package).

Payment Processors: Stripe, PayPal (to process payments).

Hosting & Analytics: Hostinger, Google Analytics (to keep the website running).

Note: As some of these providers may be based outside of Europe (e.g., USA), your data may be transferred securely in accordance with standard data protection clauses.

6. Data Retention We keep your personal data no longer than necessary. However, invoices containing your name and address are strictly retained for 7 years to comply with the Dutch Tax Administration (Belastingdienst) requirements.

7. Your Rights (European Residents) Under the GDPR (AVG), you have the following rights:

The right to be informed about how your data is used.

The right to access the personal data we hold about you.

The right to correct or update your data.

The right to request deletion of your data (Right to be forgotten), unless we are required to keep it for tax purposes.

8. Information Security We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. Our website uses SSL encryption (https) to ensure data safety during transmission.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@vitaschagen.com.